Legal
Refund Policy
14 days, no questions asked, on your first payment.
All orders are processed by our reseller Paddle.com, which also handles refunds.
- First payment: if the API is not right for you, ask for a refund within 14 days of your first payment and you get the full amount back, no questions asked.
- Renewals: a monthly renewal can be refunded within 14 days if the key was not used in that month.
- Overage charges for usage that already happened are not refundable, unless they were caused by an error on our side.
- Service problems: if an outage or a bug on our side made the API unusable for you, write to us and we refund the affected period.
- Cancelling stops future renewals; the current month stays active until it ends.
How to ask: reply to your Paddle receipt, use the link in it, or write to contact@ssydynamics.dev with the e-mail address you used at checkout. Paddle returns the money to the original payment method, usually within 5–10 business days.
This policy does not limit your statutory rights as a consumer, including the EU right of withdrawal.